Syllabus
ISQS 7347 - MANAGERIAL AND ORGANIZATIONAL MIS RESEARCH
Fall 2005
Instructor:
Office hours: 10:00a-12:00p
TTh or by appointment, BA 708
Class Meeting:
Course objectives:
Course Structure:
In general, this course will
cover both the methodologies in economics and behavioral science that are to be
applied to the managerial and organizational MIS researches. The class will be
conducted in two phases. In the first phase, there will be two parallel
threads: the economics fundamentals and research methodology overview. There
will be six lectures covering a number of classical economics models and the
basic concepts in the game theoretic approach in order to make up necessary
background of the course. In the same
time, the students will be involved in the discussions on the designated
topics. In the second phase, the students will take the lead on the
presentation of the materials. Before each class, reading materials will be
assigned to students. After the class, students are requested to complete a
short summary about the topic.
Deliverables:
1. 10
assignments (30%), each worth of 3%.
There will be combinations of different types of questions in each assignment:
1)
Problem solving,
typically 1-2 questions in an assignment.
2)
A summary from a
reading material (2-3 page, 600-1200 words) containing the following
contents.
a. Research
question(s)
b. Methodology
c. Main logic flow of
the paper
d. Theory and method
e. Contributions
f. Contemporary
relevant research issues
3)
A comprehensive
summary based on a number of reading materials (3-6 page, 800-1500 words) with
the following contents.
a. general research
background of the specific topic
b. main research
question in the covered materials and their relationships
c. relevant theories
and methods
d. key research outcomes: implications, contributions, etc.
e. your comments
4)
A research issue
proposal, 1-2 pages plus references
3. Two
initial proposals for the research project (typically 2-4 pages, double
spacing, 12 point), which can be either extended from previous research issue
proposals in the assignments or newly developed issues. (10%)
4. A
research case report based on one of the two proposals with clearly defined
research issues, relevant literature and applicable theories (6-10 pages plus
references, double spacing, 12 point). (15%)
5. A
revised version of research proposal with a thirty-minute in-class
presentation. (15%)
6. A
final version of the research proposal or working paper with a thirty minute
in-class presentation (30%)
Grading criteria of the deliverables:
1.
Relevance to the theme of this seminar course
2.
Creativity and insightfulness of the research subject
3.
Comprehensiveness and broadness of the supporting information
4.
Quality writing and conciseness of expressions
5.
Logically well-structured and methodologically sound contents
Required Textbooks:
1. Game Theory for Applied
Economists, by Robert
Gibbons
2. Framing the Domains of IT
Management: Projecting the Future through the Past, by Robert
W. Zmud (Editor)
Schedule
(To be completed with reading lists and deliverables)
|
Week |
Date |
Topics |
|
Deliverables |
|
1 |
Aug 31 |
Introduction: Course structure; Methodology;
Cases |
·
Pinsonneault, Alain, and Kraemer,
Kenneth L. “Survey Research Methodology in Management Information Systems: An
Assessment” Journal of Management
Information Systems, Vol. 10 No. 2, Fall 1993 pp. 75 - 106 ·
Allen S. Lee, Richard L. Baskerville, “Generalizing Generalizability
in Information Systems Research,” Information
Systems Research, V14. September 2003, N3. pp 0221-0243 ·
Pierre Berthon, Leyland Pitt, Michael Ewing,
Christopher L. Carr, “Potential Research Space in MIS: A Framework for
Envisioning and Evaluating Research Replication, Extension, and Generation,” Information Systems Research, V13.
December 2002, N4. pp 0416-0427 ·
Guy Paré, “INVESTIGATING INFORMATION SYSTEMS
WITH POSITIVIST CASE STUDY RESEARCH,” Comm.
of AIS, (Volume 13, 2004) 233-264. ·
DESIGN SCIENCE I: THE ROLE OF DESIGN SCIENCE IN ELECTRONIC COMMERCE
RESEARCH,” CAIS, Volume 7, Article
1, July 2001 ·
Nicholas L Ball, “DESIGN SCIENCE II: THE IMPACT OF DESIGN SCIENCE ON
E-COMMERCE RESEARCH AND PRACTICE,” CAIS, Volume 7, Article 2, 2001 |
Assignment 1: 1)
Each student finds a latest IT issue in industry and prepares a
one-page story description with a few online references (web links plus the
article titles, etc.) Examples include: email spamming, search engine, blogging, network security, open source, outsourcing,
etc. Be ready to tell the story and
defend it as a good research issue. In addition, list 2 other possible IT
research issues, which are described in a couple of sentences with 4-6
keywords with each of them. 2)
Summarize the paper for the next week presentations. |
|
2 |
Sep 7 |
Market & Competition: Cournot
duopoly, Bertrand duopoly, and Stackelberg model;
monopolistic competition; fundamental of game theory – static game with complete
information |
·
Microeconomics review: Any introductory reading materials about Cournot duopoly, Bertrand duopoly, and Stackelberg model (handout available). ·
Gibbons: pp1-29 ·
Salop, Steven C., “Monopolistic Competition with Outside Goods,” The ·
Dewan, Rajiv, Bing
Jin, and Abraham Seidmann, “Adoption of
Internet-Based Product Customization and Pricing Strategies,” JMIS, v17, n2, 2000, 9-28. ·
Banker, Rajiv D., Inder Khosla, and Kingshuk K. Sinha, “Quality and Competition,” Management Science, Vol. 44, No. 9, September 1998, 1179-1192. |
Assignment 2 1)
Find a latest IT issue in industry and prepares a one-page story
description with a few online references (web links plus the article titles,
etc.) 2)
Find 4-6 relevant research papers on the theme of next week. Summarize
one of the papers or the papers in the reading list for the next week
meeting. |
|
3 |
Sep 14 |
E-market & E-business – General Presenter: BX |
·
Microeconomics review: Adverse selection; Moral hazard (handout
available) ·
Gibbons: pp29-50 ·
Kevin Zhu, and
Kenneth Kraemer, “Post-Adoption Variations in Usage and Value of E-Business
by Organizations: Cross-Country Evidence from the Retail Industry,” ISR, Vol. 16, No. 1, March 2005, pp.
61–84. ·
Arthur M. Geoffrion, Ramayya
Krishnan, “E-Business and Management Science: Mutual Impacts (Part 1 of 2),” Management Science. Vol. 49, No. 10,
October 2003, pp. 1275–1286 ·
Arthur M. Geoffrion, Ramayya
Krishnan, “E-Business and Management Science: Mutual Impacts (Part 2 of 2),” Management Science. Vol. 49. No. 11,
November 2003, pp.1445-1456 ·
Xiaorui
Hu, Zhangxi Lin, Andrew B. Whinston, and Han Zhang, “Hope or Hype: On the Viability of Escrow Services as Trusted
Third Parties in Online Auction Environments”, ISR, September 2004, 236-249. ·
Akerlof, G. (1970). The Market for “Lemons”: Quality Under
Uncertainty and the Market Mechanism. Quarterly
Journal of Economics, Vol. 84, 488-500. |
Assignment 3 1)
Find a latest IT issue in industry and prepares a one-page story
description with a few online references (web links plus the article titles,
etc.). Please identify the possible research issues related to the story.
Also indicate possible theories to tackle the issues. 2)
Find 2-3 relevant research papers on the theme of next week – e-Market
Structure. Summarize one of the papers you found or the papers in the reading
list for the next week meeting. 3)
Prepare for the discussion of the next meeting: current status of
electronic market structure research and possible research issues. |
|
4 |
Sep 21 |
E-market & E-business – Market structure Presenter: MT |
·
Gibbons:
pp55-82 ·
J. Sutton, “Gibrat's Legacy,” Journal of Economic Literature,
35(1) (1997) 40-59. ·
Rahul Telang, Uday Rajan, Tridas
Mukhopadhyay, “Market Structure for Internet Search
Engines”, JMIS, 21(2), 137-160,
2004. ·
Zhangxi Lin, Dahui Li, Balaji Janamanchi, and Wayne Huang, “Reputation
Distribution and Consumer-to-Consumer Online Auction Market Structure,”
forthcoming Decision Support Systems,
2006. |
Assignment 4 1) Find 1-2 relevant
research papers on the theme of next week – IT standard and its adoption. 2) Write a 3-page summary
with an over of a few relevant papers (2-4) from a specific angle. 3) Prepare for the
discussion of the next meeting: the most outstanding issues in IT standard
adoption. |
|
5 |
Sep 28 |
IT standard competition and IT adoption Presenter: NG |
·
Siva Viswanathan, “Competing Across Technology-Differentiated
Channels: The Impact of Network Externalities and Switching Costs,” Management Science, Mar 2005. Vol. 51,
Iss. 3; pp483-496 ·
Akhilesh Bajaj, “A Study of Senior Information Systems Managers’
Decision Models in Adopting New Computing Architectures,” JAIS, Volume 1, Paper 4, June 2000 ·
Jørgen P. Bansler, Jan Damsgaard, Rens Scheepers, Erling Havn, and Jacob Thommese, “Corporate Intranet Implementation: Managing
Emergent Technologies and Organizational Practices,” JAIS, Volume 1, Paper 10, December 2000 ·
Roland T. Rust,
J. Jeffrey Inman, Jianmin Jia,
and Anthony Zahorik, “What You Don't Know About
Customer-Perceived Quality: The Role of Customer Expectation Distributions,” Marketing Science, 1999, Vol. 18 Issue
1, p77-92. ·
Barbara
H. Wixom, Peter A. Todd, “Theoretical Integration of User Satisfaction and
Technology Acceptance,” ISR, Vol.
16, No. 1, March 2005, pp. 85–102 ·
Carl
Shapiro, “Setting Compatibility Standards: Cooperation or Collusion?” working
paper, 2000 ·
Collier,
Harry, and Stephen E. Arnold, “Search Engines: Evolution and diffusion,” |
Assignment 5; |
|
6 |
Oct 5 |
Externalities and integration Presenter: JB |
·
Katz,
Michael L. and Shapiro, Carl, 1985. “Network externalities, competition, and
compatibility,” American Economic
Review, Vol. 75, No. 3, 1985, pp. 424-440 ·
Economides,
N., and Steven C. Salop, “Competition and Integration among Complements, and
Network Market Structure,” Journal of
Industrial Economics, Vol XI, No.1, 1992,
pp105-123. ·
Liebowitz, Stan J., and Margolis, Stephen E., “Network externality: an
uncommon tragedy,” Journal of Economic
Perspectives, Vol. 8, No. 2, 1994, pp133-150 ·
William Lehr,
Marvin Sirbu, and Sharon Gillett, “Municipal
Wireless Broadband: Policy and Business Implications of Emerging Access
Technologies,” 2004 ·
Yochai Benkler, “Coase’s Penguin, or, Linux and the Nature of the Firm,”
The Yale Law Journal [Vol. 112:
2002] Complete version: http://www.yale.edu/yalelj/112/BenklerWEB.pdf) . |
Assignment 6; Initial proposals due |
|
7 |
Oct 12 |
Organizational knowledge management Guest speaker: Jaeki Song |
·
Jack A. Nickerson, Todd R. Zenger, “A Knowledge-Based
Theory of the Firm—The Problem-Solving Perspective,” Organization Science, Vol. 15, No. 6, November–December 2004, pp.
617–632 ·
Maryam Alavi, Dorothy E. Leidner,
“Review: Knowledge Management and Knowledge Management Systems: Conceptual
Foundations and Research Issues,” MISQ
Vol. 25 No. 1, pp. 107-136/March 2001 ·
Adelaide Wilcox King, and Carl P. Zeithaml,
“Measuring Organizational Knowledge: A Conceptual and Methodological
framework,” Strategic Management
Journal, 24: 763–772 (2003) ·
Lihui Lin, Xianjun Geng, Andrew B. Whinston, “A Sender-Receiver Framework
for Knowledge Transfer”, MISQ, Vol.
29 No. 2/June 2005, pp195-220 ·
Zmud, R. W.,
Chapter 1 & 2 ·
Joost M. E. Pennings, Ale Smidts, “The
Shape of Utility Functions and Organizational Behavior,” Management Science, Vol. 49, No. 9, September 2003, pp. 1251–1263 ·
Jaeki Song et al, “A Theoretical Approach to Web
Design in E-commerce: A Belief Reinforcement Model”, Management Science, August, 2005. |
Assignment 7; Research case report due |
|
8 |
Oct 19 |
Guest Speaker: Karma
Sherif |
·
Zmud, R. W., Chapter 6, 15 & 17 ·
Anne Beaudry and Alain Pinsonneault,
“Understanding User Responses to Information Technology: A Coping Model of
User Adaptation,”, MIS Quarterly Vol.
29 No. 3/September 2005, pp493-524 ·
Kirsch, L. J., “Deploying Common Systems Globally: The Dynamics of
Control”, ISR, vol.15, issue 4.
December 2004, pp.374-395. ·
Sung S. Kim, Naresh K. Malhotra,
“A Longitudinal Model of Continued IS Use: An Integrative View of Four
Mechanisms Underlying Postadoption Phenomena,” Management Science, Volume:
51, Number: 5., . May 2005, pp. 0741-0755. ·
Carr, Nicholas G., “IT Doesn't Matter,” Harvard Business Review, May2003, Vol. 81 Issue 5, pp41-49 ·
Christine Koh, Soon Ang, and Detmar W. Straub, “IT
Outsourcing Success: A Psychological Contract Perspective,” ISR, Vol. 15, No. 4, December 2004,
pp. 356–373 ·
Karma Sherif, Robert W. Zmud,
and Glenn J. Browne, “Managing Peer-to-Peer Conflicts in Disruptive IT
Innovations: The Case of Software Reuse”, MISQ,
2005. |
Assignment 8: Paper review
assigned |
|
9 |
Oct 26 |
Virtual team & virtual community |
·
Zmud, R. W., Chapter 3 & 9 ·
Sirkka L. Jarvenpaa,
Thomas R. Shaw, D. ·
Wenpin Tsai, Sumantra Ghoshal, “Social Capital and Value Creation: The role of Intrafirm Networks,” Academy
of Managerial Journal, August 1998, 41, 4, p464-476 ·
M. Lynne Markus, Brook Manville, Carole E. Agres,
“What makes a virtual organization work?” Slogan
Management Review, Fall 2000 ·
Dahui Li, Patrick Y.K. Chau, Hao Lou, “Understanding Individual Adoption of Instant
Messaging: An Empirical Investigation,” JAIS,
Vol. 6, No.4, pp.102-129/April 2005 ·
Russ Forrester, Allan B. Drexler,
“A Model for Team-Based Organization Performance,” Academy of Management Executive, 1999, V13 n3, 36-49. ·
Katherine J. Stewart, Sanjay Gosain,
“Impacts of Ideology, Trust, and Communication on Effectiveness in Open
Source Software Development Teams,” Draft |
Assignment 9 |
|
10 |
Nov 2 |
Proposal presentation |
|
Extended proposal due |
|
11 |
Nov 9 |
Reputation Discussion: How to review a research paper. |
·
Zmud, R. W., Chapter 12 & 13 ·
C. Dellarocas, Digitization of Word-of-Mouth: Promise and
Challenges of Online Feedback Mechanisms, Management Science 49 (2003)
1407-1424. ·
S. Tadelis, What's in a Name? Reputation as a Tradeable Asset, American
Economic Review 89(3) (1999) 48-563. ·
Whitmeyer, J. M. (2000).
Effects of Positive Reputation Systems. Social
Science Research, 29(2), 188-207. ·
Standifird, S. S.
(2001). Reputation and e-commerce: eBay auctions and the asymmetrical impact
of positive and negative ratings. Journal
of Management, 27(3), 279-295. ·
Weiss,
A. M., Erin, A., & Maclnnis, D. J. (1999).
Reputation Management as a Motivation for Sales Structure Decisions. Journal of Marketing, 63(4), 74-89. ·
Fombrun, C., & Shanley, M. (1990).
What's in a Name? |
Assignment 10 Paper review due |
|
12 |
Nov 16 |
Agency theory Guest Speaker: Eric Walden
|
·
Zmud, R. W., Chapter 10 & 18 ·
Alchian, Armen
A., and Demsetz, Harold (1972), “Production,
Information Costs, and Economic Organization”, American Economic Review 62 (5), p777-795 ·
Gibbons, Robert, “Incentives in Organizations,” Journal of Economic Perspectives, Vol. 12, No. 4 (Fall, 1998), 115-132. ·
Robert D. Austin, “The Effects of Time Pressure on Quality in Software
Development: An Agency Model.” ISR, Volume:
12. June 2001, Number: 2. Pgs: 0195-0207 ·
R.
H. Coase, “The Nature of the Firm”, 1937 ·
Demsetz, Harold, “The
Firm in Economic Theory: A Quiet Revolution,” The American Economic Review, Vol. 87, No. 2, May 1997, 426-429. ·
Robert Gibbons, “Incentives between Firms (and
Within),” Management Science,
Volume: 51. January 2005, Number: 1. Pgs: 0002-0017 ·
Fichman, Robert G.,
and Chris F. Kemerer, “Incentive Compatibility and
systematic Software Ruse,” The Journal
of Systems and Software, 57 (2001), pp.45-60. |
Assignment 11 |
|
13 |
Nov 23 |
Thanksgiving |
|
|
|
14 |
Nov 30 |
Trust & perceive risk – organizational point of
view Guest Speaker: Peter
Westfall |
·
Zmud, R. W., Chapter 5 & 14 ·
Jarvenpaa, Sirkka L., Noam Tractinsky and Michael Vitale (2000) ‘Consumer Trust in an
Internet Store’, Information Technology
and Management, 1(1-2): pp. 45-71. ·
M. R. Albert,
E-buyer Beware: Why Online Auction Fraud Should be Regulated, American
Business Law Journal 39(4) (2002) 575-643. ·
Sweeney, J. C., Soutar, G. N., & Johnson,
L. W. (1999). The Role of Perceived Risk in the Quality-Value Relationship: A
Study in a Retail Environment. Journal
of Retailing, 75(1), 77-105. ·
Tversky, Amos, and Craig R. Fox, “Weighing Riak
and Uncertainty”, Psychological Review,
1995, Vol.102, No. 2, 269-283. ·
S.
Ba, P.A. Pavlou, Evidence of the Effect of ·
Varun Grover, James
T. C. Teng, and Kirk D. Fiedler, “Investigating the
Role of Information Technology in Building Buyer-Supplier Relationships,” JAIS (Volume 3, 2002) 217-245. ·
KAHNEMAN, Daniel and Amos TVERSKY, “Prospect Theory:
An Analysis of Decision under Risk”, Econometrica
47(2), 1979, 263-292. |
|
|
15 |
Dec 7 |
Term paper presentation |
|
|
|
16 |
Dec 14 |
|
|
Term paper due |